FAQS

Dallas HVAC Repair Specialist Answers Your Burning Questions

HVAC companies like Air Masters understand that consumers often have questions about their heating and cooling systems. Our HVAC repair specialists in the Dallas and Frisco, TX area have taken the time to answer frequently asked questions for your convenience. If you don’t see the answer to a question you have listed below, please feel free to reach out to us by phone at (469) 535-2182 or (469) 251-8660 para hablar en español!

Why should I choose Air Masters over the other HVAC companies in Frisco?

For over 30 years, the good people of Frisco, McKinney, Allen, Plano, Little Elm, Dallas, and surrounding areas of Texas have relied on Air Masters’ expert heating and cooling services. Here are a few reasons why you should too:

• Locally-owned and -operated for 30+ years
• 100% NATE-certified technicians
• Trane Comfort Specialist
• We have an A+ rating with the Better Business Bureau
• Ask about our special financing terms (with approved credit)
• Same-day HVAC service is available
• Free estimates and service calls with repair

What does it mean that your technicians are NATE-certified?

When an HVAC company states that its technicians are NATE-certified, it means its technicians have been tested by the North American Technician Excellence program. NATE-certified technicians must undergo continuous training and education to qualify for recertification every five years. This ensures that HVAC technicians remain up-to-date on the industry’s best practices, so you always receive knowledgeable HVAC service. Air Masters keeps up with NATE certification for your peace of mind.

How often do I need to schedule your HVAC service?

No matter what kind of HVAC system you have, it will need to be serviced at least once a year. Having it checked twice a year – in the spring and the fall – is your best bet to ensure you’re ready for the summer and winter months when your system has to work its hardest to keep your home comfortable. Regular HVAC maintenance includes replacing the air filter, cleaning indoor and outdoor coils for signs of blockages, and conducting an overall inspection, checking for leaks and any other issues. Be sure to call Air Masters and ask about our Preventative Maintenance Plan, which gives you free service calls with priority placement and discounted repairs year-round!

What is a smart thermostat, and why should I invest in one?

While it’s true that standard and programmable thermostats allow you to control the temperature in your home, smart thermostats allow you to control it remotely using a smart device. Thanks to smart technology, smart thermostats can learn from your behavior and make adjustments in real time based on your energy consumption preferences. You can set timers and tweak your thermostat to help you reduce your monthly energy costs, making it an investment that generally pays for itself over time.

What are SEER ratings, and what should I be on the lookout for?

SEER refers to the Seasonal Energy Efficiency Ratio, which is a number used to measure overall energy efficiency for your heating or cooling unit. The government regulates SEER ratings, which vary by region. As a general rule of thumb, the higher your unit’s SEER rating, the more energy efficient it’s said to be, which is vital given Texas’ humidity. If you’re not sure what type of air conditioner or furnace best meets SEER requirements in the Frisco area, Air Masters’ experts would be happy to help!

What are some warning signs that my furnace is about to go out?

Don’t wait until the coldest winter night for your furnace to go out; heed these warning signs:

• No heat or weak air flow
• Constant cycling, resulting in higher energy bills
• Inconsistent home temperatures
• Strange noises or odors coming from your furnace
• Condensation on your windows or puddling around the unit

What are some warning signs that my air conditioning is about to go out?

Don’t wait until the hottest day of the year for your air conditioning to go out; heed these warning signs:

• Your air conditioner cycles on and off continuously
• Strange noises or musty odor coming from your ductwork
• A decreased air flow coming from your unit
• Ice or condensation around your air conditioner or piping

Why should I invest in indoor air quality products for my home?

Allergens are lurking all around us, including mold spores, pollen, animal dander, and dust. Investing in your indoor air quality is an investment in your health. Reducing the number of allergens present in your home and improving your indoor air quality may result in cleaner air and better sleep at night with fewer irritants causing asthma, allergies, and sickness. Please contact us for more info about the benefits of installing Trane air filter systems and air cleaners.

Do you offer financing for your heating and cooling services?

Yes, we’ll work with you and Wells Fargo Bank, N.A. to help you set up a financing plan (upon credit approval). In many cases, no down payment is needed, and no minimum purchase is required. Thanks to the quick application process, you should receive a credit decision right away, so you can begin planning those convenient monthly payments.

Do you offer same-day HVAC service for emergencies?

Yes, we have same-day HVAC service available in the Frisco, TX area for your convenience. Any time you notice an issue with your furnace or air conditioner, don’t hesitate to reach out to us!